Customer Support Executive Nagpur (India)

Customer Support Executive Nagpur (India)

13 Sep
|
Abhinav Institute of Technology and Management
|
India

13 Sep

Abhinav Institute of Technology and Management

India

Job Title: Customer Support Executive - Domestic Voice Process.

We are hiring Customer Support Executives for a Domestic Voice Process. The role involves interacting with customers over calls, and ensuring a positive customer experience.

Key Responsibilities:
Make outbound/inbound calls to customers.
Explain product features, benefits, and eligibility clearly to customers.
Generate and qualify leads as per process guidelines.
Maintain accurate customer information and call details in CRM.
Handle customer queries professionally and politely.
Ensure high-quality customer interaction and satisfaction

Required Skills:
Valuable communication skills (English basic communication preferred)




Experience in Domestic Voice Process / Tele calling / Lead Generation is an advantage
Customer handling and convincing skills
Ability to work with targets
Basic computer knowledge and CRM usage
Active listening and problem-solving skills

Eligibility Criteria:
Minimum Qualification:12th Pass / Graduate:
Experience:Fresher or experienced (BPO/Banking/Tele calling experience preferred)
Age: As per company norms.

Job Types: Full time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Advantages:
Provident Fund

Work Location: In person

📌 Customer Support Executive Nagpur (India)
🏢 Abhinav Institute of Technology and Management
📍 India

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