Job Description

HCLTech is hiring for Inside Sales role across levels -

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Title: Inside Sales — Manager and Lead (two positions)

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Role: Manager and Lead for Inside Sales / Demand Generation

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Team: Marketing serving enterprise clients in the USA and UKI

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Location: Noida

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What responsibilities will you have?

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oBuild and work the target account universe for the USA and UKI enterprise companies — segment and ICP definition, named-account coverage, DNC-list maintenance, and clean, deduplicated contact and stakeholder maps built using LinkedIn, Apollo, OrbitShift, Draup and other similar tools.

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oRun targeted multi-touch outbound campaigns across email, LinkedIn, calling and events, and qualify the responses against BANT or an equivalent framework.

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oSupport the corporate marketing and events teams on participation in local, regional and global events, with direct or indirect presence, to generate and nurture leads.

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oProduce the account intelligence and account plan inputs that hunters and engagement sales leaders use to open new accounts and grow existing ones — company and technology profiles, incumbency and renewal views, executive priorities, whitespace, and cross-sell hypotheses.

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oHand qualified leads over with a written brief and a scheduled discovery call, and keep CRM lead records accurate, source-tagged, and ensure the sales team creates every opportunity in CRM.

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o Collaborate with sales hunters, engagement sales leaders, marketing, pre-sales and service line teams, serving as a central point of contact for account research and demand generation.

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•Depending on the position you join, your responsibilities will also include, but are not limited to:

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Manager – Inside Sales (8–10 years)

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•Own the inside sales and demand generation charter for the enterprise segment — annual and quarterly plan, campaign calendar, channel mix, contact coverage targets and expected lead contribution.

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•Manage, coach, and grow the team, starting with the Lead — individual targets, weekly reviews, call and email coaching,



onboarding and enablement.

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•Own the tool stack, data quality and the operating cadence: weekly and monthly reporting on outreach volumes, connect and response rates, meetings held, qualified leads accepted by sales, and coverage against the sales plan.

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•Work with marketing on content, nurture tracks, webinars and event follow-up, and manage data and lead generation vendors, including commercial terms and quality thresholds.

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Classification: Internal

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•Keep the team compliant with GDPR, CAN-SPAM, UK PECR and internal data privacy policies. This is a player-coach role: you will set the process and personally work the top accounts.

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Lead – Inside Sales (3–5 years)

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•Execute daily outbound prospecting across email, LinkedIn and phone against assigned accounts and campaign themes, against agreed activity and meetings-booked targets.

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•Research assigned accounts and produce account briefs covering business overview, strategic and financial priorities, technology estate, existing service providers and named stakeholders by buying centre.

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•Draft and personalise outreach copy, run sequenced follow-up to a clear disposition, and support event and webinar follow-up within agreed service levels.

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•Track and report personal metrics weekly — touches, connects, replies, meetings booked and held, and qualified leads accepted by sales.

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What skills and experience are we looking for?

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Manager: 8–10 years in inside sales, demand generation or business development, with at least 5 years in an IT services, consulting or technology services organisation, including experience managing one to three team members.

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Lead:



3–5 years in inside sales, lead generation or market research, with at least 2 years in an IT services organisation, and a consistent record of hitting monthly targets for meetings booked or qualified leads.

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•Demonstrable record of generating qualified leads for the USA and/or UKI markets — meetings generated, leads accepted by sales, and how many progressed to opportunities.

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•Understanding of the enterprise buying pattern — longer cycles, multiple buying centres, formal procurement and multi-stakeholder consensus — and of IT services offerings such as application services, cloud and infrastructure, data and AI, digital engineering, ERP, cybersecurity and managed services.

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•Hands-on with LinkedIn Sales Navigator and Apollo, and with account intelligence platforms such as OrbitShift, Draup, ZoomInfo, Lusha; experience running email and LinkedIn sequencing at scale, including deliverability and domain hygiene.

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•Strong secondary research skills and advanced Excel and PowerPoint for funnel reporting and account briefs; Power BI is an advantage.

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•Practical experience applying AI tools to prospecting, research and content generation, with the curiosity to adopt recent tools and the judgement to know when not to trust them.

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•Fluent in English with excellent written and verbal communication, and the executive presence to hold a conversation with a US or UK CxO or their direct reports.

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•Exceptional attention to detail, high sense of urgency, and the ability to take full ownership and work with minimal supervision in a multi-cultural, matrixed organisation.

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•Ability to work during North American and European business hours (shifts scheduled within an 11:00 am to 11:00 pm IST window) from our Noida office, in line with the prevailing hybrid policy.

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Bachelor's degree in business administration, marketing, engineering, or related discipline; an MBA is preferred for the Manager position and an advantage for the Lead position.

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📌 Inside Sales Manager (Noida)
🏢 HCLTech
📍 Noida