Setup and configure CommVault server/client and tape libraries Monitor daily CommVault activity and reporting to proactively avoid issues Modify and optimize backup schedules Improve automation and productivity of backups through scripting enhancements Troubleshoot and resolve missed and failed CommVault backups Interface with vendors for escalation of issues Processing of tapes for offsite storage Update CommVault policies and procedures
Valuable skills on performance optimization.
Solving complicated Hardware cases and Liaising with Hardware Vendor/Symantec support
Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA
Provide operational support on a 24x7 rotation basis.
Knowledge of HP DP is Added Advantage
Qualification:
Interpersonal sensitivity and customer responsiveness
Leadership skills
Excellent knowledge of the IT environment and its future trends
Ability to communicate complex technical contents plainly and simply
Robust consulting skills, flexibility and resourcefulness
Exposure to Customers Globally
Strong knowledge on ITIL Processes.
Certifications in relevant technologies
Skills mandatory:
4 to 6 years of support experience
System administration skills on UNIX/Windows
Knowledge of tape drives and libraries
Positive written and verbal communication skills
At least 4 years experience in Veritas CommVault Backup tool.
Experience in Veritas CommVault Appliance should be must.