Responsibilities: - Attracts potential customers by answering service questions and suggesting information about other services. - Serves customers by providing company service information and lead closings. - Opens customer accounts by recording Waitlist information. - Maintains customer records by updating detailed information. - Daily follow-up with the operational team & updating lead status. - Recommends potential services to management by collecting customer information and analyzing customer needs. - Prepares service reports by collecting and analyzing customer information. - Contributes to team effort by accomplishing related results as needed. - To Manage Inbound and Outbound calls in a timely manner - Identify customer’s requirements, clarify information and provide them with the resolution based on company policy - Handle any required communication or c
Job Type: Permanent
Pay: ₹10,015.35 - ₹31,293.13 per month
Perks:
Paid sick time
Provident Fund
Work Location: In person
📌 Customer Service Representative Thane (India)
🏢 SourceTrace Consulting
📍 India
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