13 Sep
|
Megaaudio International
|
Ashok Vihar
13 Sep
Megaaudio International
Ashok Vihar
Job Title: CRM Executive
Department: Sales/Backend
Industry: Automobile / Automotive Accessories
Company:Megaaudio
Location: Wazirpur Industrial Area
Experience: 1 Year
Employment Type: Full-Time
About Megaaudio
Megaaudio is a leading name in the automobile accessories industry, specializing in premium car audio systems, infotainment solutions, OEM integrations, and aftermarket automotive technology. With a robust dealer network and growing OEM presence, Megaaudio is committed to innovation, quality, and people-centric growth.
Key Responsibilities
Manage and maintain the customer database in CRM software.
Handle customer queries, complaints, and follow-ups:
Coordinate with sales and service teams for smooth customer support
Maintain customer records, purchase history, and feedback:
Generate daily / weekly CRM reports:
Track leads, conversions, and customer engagement:
Improve customer satisfaction and retention
Requirements:
Bachelor's degree in Business, Marketing, or related field:
6 months experience in CRM / Customer Support / Client Handling
Good communication skills (Hindi & English)
Knowledge of CRM tools, Excel, and data management:
Strong problem-solving and customer handling skills
Thankyou
Swati Jain
Job Types: Full time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
Perks:
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
📌 Customer Service Representative Ashok Vihar
🏢 Megaaudio International
📍 Ashok Vihar