Key Responsibilities

Telecalling & Lead Handling
Make outbound calls to potential clients (cold & warm leads)
Handle inbound inquiries about software products/services
Explain product features, pricing, and perks clearly
Generate and qualify leads for the sales team

Customer Follow-Up
Maintain regular communication with interested clients
Track customer responses and update status (interested, not interested, callback, etc.)
Ensure timely follow-up on demos, proposals, and negotiations

Sales Coordination
Schedule product demos or meetings for sales executives
Coordinate between clients and technical/demo teams
Assist in preparing proposals, quotations, and presentations

CRM & Data Management
Update customer data in CRM/software tools
Maintain accurate records of calls, leads, and conversions
Prepare daily/weekly sales reports





Customer Relationship Management
Build long-term relationships with clients
Address basic queries or escalate technical issues to the appropriate team
Ensure a smooth customer experience from inquiry to closure

Required Skills:
Robust communication & convincing skills:
Confidence in telecalling and client interaction:
Basic understanding of software/IT products (training usually provided)
Familiarity with CRM tools (like Salesforce, Zoho, etc.) optional
Valuable follow-up and persuasion skills:
Ability to handle rejection and meet targets

Qualification
Graduate (BBA, B.Com, BA, or any stream)

Pay: ₹5,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Sales Co Ordinator Kolkata
🏢 Mindpik Technologies
📍 Kolkata