Key Responsibilities:
Make outbound calls to prospective and existing customers.
Handle inbound calls and respond to customer inquiries professionally.
Provide accurate information about products/services.
Follow up with customers regarding inquiries, orders, or appointments.
Maintain call records, customer details, and feedback.
Coordinate with internal teams for smooth communication and follow-ups.
Ensure a positive customer experience at all times.
Requirements & Skills:
Minimum qualification: Higher Secondary / Graduate (preferred).
Valuable verbal communication skills in Malayalam and local language.
Basic computer knowledge (MS Excel).
Ability to handle objections politely and professionally.
Self-motivated, punctual, and target-oriented.
Pay: ₹12,000.00 per month
Advantages:
Internet reimbursement
Leave encashment
Paid sick time
Paid time off