Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description:
We are seeking a dedicated and customer-focused Guest Service Associate (GSA) - Food & Beverage to join our team in Mercure Hyderabad KCP, India. As a GSA, you will play a crucial role in delivering exceptional dining experiences to our guests while maintaining the highest standards of service and efficiency.
Greet and escort guests to their tables, ensuring a warm and welcoming atmosphere
Take food and beverage orders accurately, demonstrating thorough knowledge of menu items and daily specials
Serve food and beverages promptly and professionally, adhering to service standards




Maintain cleanliness and organization of the dining area, including table settings and side stations
Process payments and handle cash and credit transactions efficiently
Upsell and promote food and beverage offerings to maximize revenue
Respond promptly to guest inquiries and concerns, ensuring customer satisfaction
Collaborate with kitchen staff to ensure timely and accurate food preparation
Adhere to food safety and hygiene standards (HACCP) at all times
Assist in opening and closing procedures of the restaurant
Support other Food & Beverage outlets during peak times or as required
Participate in team meetings, training sessions, and briefings as scheduled

Qualifications:
Minimum of 1 year experience in hotel operations or food and beverage service
Robust service-focused personality with excellent interpersonal skills
Demonstrated ability to work efficiently in a rapid-paced setting
Thorough kno

📌 Gsa Food & Beverage Hyderabad
🏢 Accor
📍 Hyderabad