Key Responsibilities
Handle inbound customer enquiries received through calls, website, WhatsApp, social media, and other channels.
Contact leads and prospective customers through phone calls and WhatsApp.
Understand customer requirements and recommend suitable products.
Explain product features, benefits, pricing, offers, and usage to customers.
Convert qualified leads into successful sales/orders.
Follow up regularly with interested and pending customers.
Maintain and update customer and lead information in CRM/Google Sheets.
Handle abandoned, pending, and repeat-order customers.
Generate repeat sales and cross-selling opportunities.
Coordinate with the e-commerce, warehouse, and customer support teams for order processing and delivery-related issues.
Address basic customer concerns and ensure timely resolution.
Maintain daily call records, lead status, conversions, and follow-up reports.
Achieve daily, weekly, and monthly sales and conversion targets.




Monitor lead conversion and identify reasons for lost leads.
Maintain skilled communication with customers at all times.
Follow company sales processes, scripts, policies, and reporting procedures.

Required Skills
Excellent verbal communication skills.
Strong convincing and negotiation skills.
Customer-focused and sales-oriented approach.
Ability to handle objections and close sales.
Valuable follow-up and relationship-management skills.
Basic knowledge of CRM, Google Sheets, Excel, and WhatsApp Business.
Ability to work under sales targets and deadlines.
Good listening and problem-solving skills.
Positive attitude and willingness to learn.

Pay: ₹15,000.00 - ₹25,000.00 per month

Perks
Cell phone reimbursement
Provident Fund

Work Location: In person

📌 Inside Sales Executive Hyderabad
🏢 Daredia Lifescience
📍 Hyderabad