Role : IT Command Center Admin
EXP : 3 to 6
Location : Bengaluru
Notice Periods : Should be less than 60 days
JD:

Command center experience.

ITSM process and procedures

Good understanding in ITIL framework
Solid Leadership and Interpersonal Skills
Ability to drive governance and controls, collaborate with cross functional teams across enterprise.
Good Understanding of Monitoring Tools & alerts Monitoring Process and Management (Example: SolarWinds, Datadog, etc.)
Valuable understanding of IT infrastructure and application environment and significance of the technology stack.
Positive understanding and hands on experience in Certificate management (Internal & External) and renewal process
Good analytical skills to understand data patterns, trends and create a plan for continuous improvement
Excellent Communication, Presentation and Negotiation Skills
Hands-on Experience with IT service management (ITSM) tools, such as ServiceNow, Experience in creating Reports, dashboards
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📌 It Command Center Bengaluru
🏢 Tata Consultancy Services
📍 Bengaluru