Job Description

Job Title: Manager/ Sr Manager - Onboarding & Compliance

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Nature of Job: Onsite and Full time

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Location: Sector 98, Noida

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Shift timings: 8 PM to 5 AM (US Shift)

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About the Role

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We are seeking an experienced Healthcare Compliance & Onboarding Manager to lead regulatory compliance initiatives and oversee customer onboarding processes. The ideal candidate will ensure adherence to applicable laws and regulations while optimizing onboarding workflows to deliver a seamless and compliant client experience. This role requires deep expertise in regulatory frameworks, risk assessment, KYC/AML standards, and cross-functional leadership.

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Responsibilities:

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Compliance Management

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- Ensure compliance with applicable regulatory requirements (e.g., AML, KYC, GDPR, FATCA, etc.).
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- Develop, implement, and maintain compliance policies, procedures, and controls.
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- Monitor regulatory updates and assess impact on business operations.
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- Conduct internal compliance reviews and risk assessments.
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- Liaise with regulatory authorities and manage audits or inspections.
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- Prepare compliance reports for senior management and board members.
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Client Onboarding Oversight

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- Lead end-to-end customer onboarding processes (individual and corporate clients).
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- Ensure thorough KYC, CDD, and EDD procedures are followed.
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- Oversee customer due diligence reviews and risk profiling.
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- Manage onboarding SLAs while maintaining regulatory compliance.
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- Handle high-risk or complex onboarding cases.
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- Implement automation and process improvements to enhance onboarding efficiency.
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Risk Management

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- Identify compliance risks and develop mitigation strategies.
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- Monitor suspicious activities and ensure SAR/STR filings where required.
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- Support enterprise risk management initiatives.
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- Conduct periodic compliance training for internal stakeholders.
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Team Leadership

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- Lead and mentor onboarding and compliance analysts.
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- Establish performance metrics and ensure team productivity.
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- Collaborate with Legal, Operations, Risk, and Technology teams.
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- Drive a culture of compliance across the organization.
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Qualifications

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- Bachelor's degree in Law, Finance, Business Administration, or related field.
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- 8–10 years of experience in compliance, AML/KYC, onboarding, or regulatory roles.
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- Strong knowledge of financial regulations and risk frameworks.
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- Experience managing regulatory audits and inspections.
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- Proven leadership and stakeholder management skills.
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- Excellent analytical and decision-making abilities.
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Required Skills

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- Deep expertise in regulatory frameworks.
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- Risk assessment capabilities.
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- Robust KYC/AML standards knowledge.
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- Cross-functional leadership.
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Preferred Skills

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- Experience with automation and process improvements.
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- Ability to handle high-risk or complex onboarding cases.
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📌 Onboarding & Compliance Manager (Noida)
🏢 BIG Language Solutions
📍 Noida