Pay: ₹50,000.00-₹60,000.00 per month

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Position:- Operation Manager

Company Name : First Advisor Insurance Brokers Pvt. Ltd.

Location: Mumbai – Goregaon East (Nr. Western Express Highway)

Experience: Minimum 5 -6 Years

Industry: Insurance / Insurance Broking

About the Role:
Daily Lifecycle Management: Oversee core operational processes, including participant onboarding, policy documentation issuance, eligibility validation, and claims settlement.
Workflow Optimization: Evaluate and improve operational management systems, processes, and best practices to increase efficiency and lower functional costs.
SLA & KPI Tracking: Establish, monitor, and report on key production performance metrics to measure productivity and achieve goal targets.

Cross-Functional Support & Risk Management
Departmental Bridge: Provide incisive operational support to the Underwriting, Claims, Actuarial, and Legal teams
Compliance Oversight: Ensure all operational workflows and documentation strictly adhere to local insurance regulatory requirements and internal policy frameworks.
Risk Mitigation:



Identify and analyze operational or financial risks associated with policy administration to minimize organizational loss.

Financial & Budgetary Management
Budget Oversight: Review, track, and manage departmental financial budgets, forecasts, and expenditures.
Resource Optimization: Direct financial and budget activities to fund daily operations, optimize tech utilization, and maximize profitability.

Team Leadership & Stakeholder Relations
Talent Management: Recruit, train, supervise, and mentor junior operations assistants and coordinators, fostering a culture of qualified growth.
Vendor & Partner Management: Lead interactions with key third-party system vendors, bancassurance partners, and external service providers to maintain platform availability and resolve complex queries

Education Qualification :- Bachelor’s degree in Business Administration, Operations Management, Finance, or a related field

Pay: ₹50,000.00 - ₹60,000.00 per month

Work Location: In person

📌 Operational Manager Mumbai
🏢 First Advisor Insurance Brokers
📍 Mumbai