Role & responsibilities
Customer Quality performance monitoring for 3M1 MIL 12M1 MIL / PSA/ HMI/ M&M;/MAIL In Line & Field
Receive Customer PPM on Monthly basis and share to Internal team
Handling of Warranty Part Analysis, Handling of Field returns & Claim
Automotive OEM Customers Interaction & Communication
Prepare 8D report for Customer In Line, Warranty Rejections & Field rejections and submit to customer
Prepare PPAP document, submission and PSW approval from Customer
4M Change Handling & Controls for OEM/Tier 1 customers and approval from customer
Conduct the Product audit, Error Proof and Dock Audit as per the plan.
Create awareness among operators regarding CSR, Customers rejections through continuous training
Prepare Agreement of Inspection based on OEM/Tier 1 customer requirement




Conduct MIP Audit and Co-ordinate with Customer for PPAP Audit and closures.
Coordinating for Customer regular Audits and follow up with customers for open issue closures.
Prepare and Submit Revalidation report to Customer as per annual plan.
Co-ordinate with customer for all quality concerns & Requirements
Periodic sharing of reports as per the time line with respect to AOI
Prepare weekly management report & Global Quality Reports and Open issue closures follow up
Handling of Customer Audits, Actions Implementations & Closures
Handling of PCBA & Assembly parts

📌 Oem Quality Assurance Sr Engineer Chennai
🏢 HL Klemove
📍 Chennai