Designation:TELEPHONE OPERATOR:
Qualification:12th or Above:
Department:Communication-E.P.B.X. Exchange:
Work Experience:1:
Total Opening:1:
Location:Khar, Mumbai:
Role:
Telephone Operator
Location: - Khar West, Mumbai
What You’ll Do: -
Answers incoming calls.
Directs call to patient’s rooms, staff, or departments through the system.
Places outgoing calls.
Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
Provides information about hospital services to concerned person.
To answer queries of patient and provide details about the Doctors and Hospitals.
Must be polite and courteous while answering the phone.
To deal with the people who call at the hospital and solve their queries.
To give priority to emergency call and to co-ordinate with the consultants / respective department for the same.
To treat all communication about patients, staff, and other organizational business confidentially.
To be involved in quality Assurance / Quality control activities.
To perform all the jobs as may be assigned due to exigencies of work.
Participation in Continuous Quality Improvement.
What We Are Looking for:
12th or Above
What We Offer:
Market-market-competitive salary and benefits package
Opportunities for professional development and career growth
A team-oriented and inclusive work environment