We are an IT and AV consulting firm offering solutions to and undertaking projects for Govt organizations. We are looking to hire enthusiastic result-oriented individuals for the role of Service Coordinator who are highly organised and have robust administrative and communications skills.

Job responsibilities:
Developing and maintaining customer relationships.
Assigning Engineers to customers for onsite troubleshooting.
Leading a team of engineers.
Creating regular reports on service levels and requirements.
Diagnose and resolve hardware and software issues for end-users, both remotely and in office by assigning engineers.
Implement preventive maintenance schedules, including regular system updates, and backups
Maintain an inventory of IT hardware, manage hardware procurement.
Maintain accurate records of maintenance activities, repairs, and inventory.




Evaluating overall service level and implementing continuous improvement tactics.
Meeting with clients to evaluate needs and recommend appropriate services.
Performing regular follow-ups with clients to ensure ongoing satisfaction.

Job Requirements
Minimum of 2 years of experience in sales positions
Excellent communication and coordination skills
Proficient in MS Office
Exceptional time-management and organizational skills
Robust leadership and interpersonal skills
Team player with the ability to maintain company integrity and confidentiality.

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Service Co Ordinator Okhla
🏢 HEAMONS
📍 Okhla