We are seeking a friendly, organized, and experienced Receptionist to be the welcoming face of Dora Beauty World. As the first point of contact for our clients, you will play a vital role in creating a positive and professional impression. The ideal candidate will have at least 2 years of experience in a front desk or customer service role, preferably in the beauty or wellness industry.

Key Responsibilities:
Greet clients with a warm and professional demeanor
Manage appointment scheduling via phone, walk-ins, and online booking systems
Maintain a tidy and welcoming reception area
Handle client inquiries and provide information on services and promotions
Confirm appointments and manage cancellations/rescheduling
Process payments, issue receipts, and manage daily cash register balance
Coordinate with beauty professionals to ensure smooth workflow




Assist with inventory management of front desk supplies and retail products
Maintain client records with confidentiality and accuracy
Address and resolve any client concerns in a courteous and timely manner

Qualifications:
Minimum 2 years of experience in a receptionist or front desk role
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Proficient in using appointment scheduling software and basic office tools
Qualified appearance and customer-focused attitude
Ability to remain calm and composed in a busy workplace
Experience in the beauty, spa, or wellness industry is a plus

Job Type: Full time

Language
English (Preferred)

Work Location: In person

📌 Receptionist Kochi
🏢 Dora Beauty World
📍 Kochi