FIREWOLF FITNESS GYMJob Description – Receptionist / Front Desk ExecutivePosition

Gym Receptionist / Front Desk Executive

Experience
Fresher to 1 year experience
Candidates with previous gym/fitness industry experience will be preferred.
Freshers with good communication and a positive attitude are welcome.

Key Responsibilities
Welcome and greet members and visitors professionally.
Handle the gym's front desk and reception area.
Manage member check-ins and attendance.
Answer phone calls, WhatsApp messages, and general enquiries.
Explain gym memberships, packages, offers, and basic facilities to potential members.
Handle membership registrations, renewals, and follow-ups.
Maintain member records and basic front-desk documentation.
Coordinate with trainers and management regarding member requirements.
Maintain a clean, organized, and welcoming reception area.
Assist in handling customer complaints and resolve basic queries politely.
Follow up with leads and prospective members when required.
Support the team in achieving membership and customer-service targets.
Ensure gym rules and front-desk procedures are followed.

Skills Required
Positive communication and interpersonal skills.
Friendly, confident, and skilled personality.
Basic knowledge of MS Office / computer operations.




Ability to handle calls, WhatsApp, and customer enquiries.
Good customer-service skills.
Basic sales and follow-up ability.
Ability to work in a team.
Punctual, responsible, and well-groomed.
Interest in fitness and gym culture is an advantage.

Preferred Candidate
Fresher or 0–1 year experience.
Experience in a gym, fitness centre, hotel, salon, or customer-service role is an advantage.
Candidates who are comfortable with sales, membership follow-ups, and customer interaction will be preferred.

Working Requirements
Job Type: Full-time
Location: Firewolf Fitness Gym
Shift: As per gym schedule
Salary: Based on experience and interview performance

What We Offer
Friendly and qualified work environment.
Opportunity to learn about the fitness industry.
Growth opportunities within the organization.
Employee fitness/gym benefits as per company policy.

Ideal Candidate We are looking for someone who is energetic, presentable, polite, customer-focused, and confident in communication, with the ability to create a positive first impression for every member entering Firewolf Fitness Gym.

Pay: ₹6,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Receptionist Indore
🏢 Fire wolf fitness
📍 Indore