13 Sep
|
YASH BIRLA GROUP
|
Mumbai
13 Sep
YASH BIRLA GROUP
Mumbai
Position: Guest Relations Executive-Sales
Key responsibilities
Welcome and assist guests/customers.
Handle enquiries through calls, WhatsApp, email, and walk-ins.
Explain products/services, packages, memberships, or offers.
Generate leads and convert enquiries into sales.
Follow up with prospective and existing customers.
Maintain customer/guest records and sales reports.
Handle complaints and coordinate with other departments.
Build robust relationships to encourage repeat business.
Achieve monthly sales and revenue targets.
Skills required
Excellent communication and interpersonal skills
Sales and negotiation skills
Customer-service orientation
Valuable follow-up skills
Basic MS Excel/CRM knowledge
Presentable and confident personality
Ability to handle targets and customer complaints
Work Location: In person
📌 Sales Executive Mumbai
🏢 YASH BIRLA GROUP
📍 Mumbai