We are looking for smart, energetic, and dedicated candidates with 1 -3 years of experience to join our team as Insurance Process Associates. In this role, you will support our insurance back -office operations by efficiently handling various tasks and ensuring smooth process execution.

Responsibilities:

- Assist in insurance -related processes, including data entry, claims processing, certificates, policy checking, preparing quotes, and other tasks.

- Experience working with Agency Management Systems like AMS360, Applied EPIC, Saggita, Ezlynx, Hawsoft, Rating Applications, and other software applications is a plus.

- Handle client queries and provide solutions in a timely and professional manner.

- Work collaboratively with team members to meet service targets and deadlines.

- Manage multiple tasks effectively while maintaining attention to detail.

- Provide high -quality customer service,



ensuring a positive client experience.


Requirements

- Minimum of 1 -3 years of experience in the BPO industry.

- Strong verbal and written communication skills.

- Excellent organizational and evaluation abilities.

- Ability to multitask and prioritize critical functions.

- Strong interpersonal skills and a collaborative team player.

- Excellent communication and customer service skills.