Build and maintain robust relationships with current and existing customers.
Make outbound calls for lead follow-ups, order confirmations, and customer feedback.
Resolve customer queries and complaints promptly while ensuring high customer satisfaction.
Maintain accurate customer records and interaction history.
Assist in creating basic marketing content, including social media posts and promotional materials.
Monitor online inquiries and convert them into sales prospects.
Process and coordinate customer orders from receipt to dispatch.
Maintain order records, invoices, and dispatch documentation.
Maintain customer and sales databases.
Prepare daily/weekly reports on orders, marketing activities, and customer interactions.
Assist with other operational and administrative tasks as assigned.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Relationship And Operations Executive Amritsar
🏢 Adler Steels India
📍 Amritsar