Job Summary

We are looking for an experienced SAP EDI Consultant with 5 to 8 years of relevant experience in SAP EDI production/application support.

The candidate will be responsible for monitoring and troubleshooting SAP EDI interfaces, IDocs, mappings and business-critical integrations, ensuring smooth processing of electronic business documents.

Roles & Responsibilities
Handle SAP EDI production/application support for business-critical interfaces.
Monitor EDI messages and identify failed or incorrectly processed transactions.
Troubleshoot issues related to SAP IDocs, EDI interfaces, partner profiles, mappings and communication channels.
Support inbound and outbound EDI transactions between SAP and external customers/suppliers.
Handle incidents, service requests and standard changes within agreed SLA timelines.
Support onboarding and configuration of current EDI trading partners.
Perform Root Cause Analysis (RCA) for recurring production issues.
Coordinate with SAP teams, developers and third-party EDI providers for complex issues.
Reprocess failed IDocs/messages and ensure successful transaction processing.
Maintain technical documentation, support records and knowledge articles.




Communicate with customers and key users regarding incidents, risks and resolution progress.
Contribute to continuous improvement through monitoring, automation and process optimization.
Ensure system stability, service quality and customer satisfaction.

Key Skills
5 to 8 years of relevant SAP EDI experience
Hands-on experience in SAP EDI Production/Application Support
Solid experience in SAP IDoc monitoring and troubleshooting
Experience with EDI interfaces and mappings
Experience with Partner Profiles
Experience supporting inbound and outbound interfaces
Production incident management and SLA-based support
Root Cause Analysis (RCA)
Good communication and coordination skills

Valuable to Have
Experience in EDI trading partner onboarding
Knowledge of EDI communication channels such as SFTP, AS2, FTP, etc.
Experience working with SAP teams, developers and third-party EDI providers
Experience in monitoring, automation and process improvement

Primary Skill Set SAP EDI | SAP IDoc | EDI Interfaces | EDI Mapping | Partner Profiles | Production/Application Support | Incident Management | RCA

📌 Sap Edi Consultant Bengaluru
🏢 Promac HR Solutions
📍 Bengaluru