Key Responsibilities
Communicate with customers in a polite, friendly and respectful manner.
Build and maintain long-term relationships with existing customers.
Follow up with customers for their regular requirements and orders without being pushy.
Understand customer requirements and suggest suitable products and rates.
Take and confirm orders, including item, quantity, rate and delivery details.
Share rates and quotations with customers in a explicit and professional manner.
Follow up on pending orders and coordinate with the internal team for timely delivery.
Maintain regular communication with customers through phone and WhatsApp.
Handle customer queries and complaints patiently and coordinate with the concerned team for resolution.
Follow up for pending payments in a skilled and courteous manner.
Update customer and sales information in CRM/Google Sheets.
Develop recent customer relationships and contribute towards sales growth.
Work closely with the CRM, Purchase, Godown and Dispatch teams.

Pay: From ₹15,000.00 per month

Perks
Cell phone reimbursement
Paid sick time

Experience
Sales: 2 years (Preferred)

Work Location: In person

📌 Sales Executive Dumartara
🏢 RB u0026 Sons
📍 Dumartara