Job Summary: We are seeking a motivated Customer Support Executive. The role involves engaging with customers telephonically, understanding their needs, and guiding them to use product features effectively.
Duties & Responsibilities:
Identify customer needs and recommend appropriate product features.
Respond promptly and professionally to customer inquiries.
Support upsell Cross sell activities.
Required Skills & Abilities:
Excellent communication in Hindi & English
Robust interpersonal and soft skills.
Ability to handle difficult conversations with professionalism.