Roles and Responsibilities
- Manage AR calls to resolve outstanding accounts receivable issues.
- Identify and address denials by researching root causes, appealing denied claims, and ensuring timely resolution.
- Utilize strong communication skills to effectively communicate with healthcare providers, insurance companies, and patients.
- Collaborate with internal teams to resolve billing discrepancies and optimize revenue cycle management processes.
- Maintain accurate records of all interactions with customers using CRM software.
Desired Candidate Profile
- 4-9 years of experience in AR calling, denial management, or related field (US Healthcare).
- Solid knowledge of denial coding (ICD-10) and ability to appeal denied claims.
- Proficiency in managing multiple tasks simultaneously while maintaining attention to detail.
- Excellent communication skills for effective interaction with customers over phone/email/letter correspondence.
📌 Senior Ar Caller (Chennai)
🏢 WorldSource Healthcare
📍 Chennai
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