Role Overview

The Quality Assurance Manager is a critical leadership role responsible for establishing, implementing, and maintaining a robust Quality Management System (QMS) across all manufacturing processes within the Kolkata plant. This role ensures that all our steel products consistently meet stringent national and international quality standards, customer specifications, and regulatory requirements. The manager is tasked with planning, coordinating, and implementing quality assurance programs and policies to drive continuous improvement, reduce internal/external failure costs, minimize waste, and enhance overall operational efficiency and profitability.

Key Responsibilities

A. Quality Management & Compliance:
QMS Implementation: Develop, document, implement, and maintain the company’s Quality Management System (QMS) in accordance with ISO 9001:2015 standards and sector-specific requirements.
Standards & Specifications: Ensure all manufactured steel products adhere to established quality parameters.
Auditing: Plan and execute internal and external quality audits




Regulatory Adherence: Ensure the plant operates in full compliance with all regulations pertaining to product quality and safety.

B. Process Control & Improvement
Inspection & Testing: Oversee all types of testing applicable, ensuring all testing equipment is calibrated, and the testing procedures are accurate and reliable.
Root Cause Analysis (RCA): Lead cross-functional teams in conducting thorough Root Cause Analysis (RCA) for major quality failures (internal and external) and customer complaints.
Corrective & amp; Preventive Actions (CAPA): Drive the implementation and verification of effective Corrective and Preventive Actions (CAPA) to eliminate recurrence of quality issues.
Statistical Process Control (SPC): Utilize Statistical Process Control (SPC) and other quality tools to monitor process stability and implement continuous improvement projects.

C. Team Leadership & Develo

📌 Quality Control Officer Kolkata
🏢 INDIAN CHAIN PRIVATE
📍 Kolkata