Key Responsibilities

1️ Order Management (Uniware)
Process daily orders through Uniware
Monitor order flow from marketplace & website
Generate invoices, shipping labels, and manifests
Ensure timely order allocation and dispatch
Handle bulk order processing during sale periods

2️ Marketplace Coordination
Manage orders from Amazon, Flipkart, Myntra, Ajio, etc.
Ensure SLAs are met to avoid penalties
Monitor cancellation & return rates
Work on reducing RTO %

3️ Returns & RTO Management
Track RTO orders and initiate corrective actions
Coordinate with warehouse for QC of returns
Maintain return reports & reconciliation
Analyze reasons for high RTO and suggest improvements

4️ Inventory & Reconciliation
Sync inventory between Uniware & marketplaces
Monitor stock discrepancies
Prepare daily dispatch & order reports
Reconcile payments & returns





5️ Coordination
Work closely with:
Warehouse team
Courier partners
Customer support team
Accounts team

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Required Skills:
Hands-on experience with Uniware (mandatory)
Knowledge of marketplace operations (Amazon, Myntra etc.)
Robust Excel skills (VLOOKUP, Pivot tables preferred)
Understanding of fashion SKU management
Ability to handle high-volume orders
Robust attention to detail
Problem-solving mindset

⸻

KPIs / Performance Metrics
Order processing accuracy
Dispatch TAT adherence
Reduction in RTO %
Return reconciliation accuracy
SLA compliance

Pay: ₹10,782.31 - ₹32,799.63 per month

Work Location: In person

📌 E Commerce Executive Noida
🏢 smianka style
📍 Noida