Client satisfaction
Meet and greet clients in qualified and friendly manner
Answer all incoming phone calls in a timely and professional manner
Ensure to put client requests as a priority and that all clients are both satisfied and we have exceeded their expectations
Ensure all centre service standards are maintained at a premium level
Customer-oriented with excellent interpersonal and communications skills, with an open mind to changes
Able to handle correspondences and inquiries
Able to work overtime occasionally
Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to guests and potential clients’ needs or queries
Handles all telephone calls in a professional and effective manner which includes exuding a cheerful and clear tone
Organizes postage and document courier services, handle mail,



incoming & outgoing deliveries
Coordinates conference room bookings, refreshments for meetings and other special arrangements
Handles all secretarial and administrative duties for clients, as requested
Performs check in & check out process for all clients
Ensures that clients’ requests and demands are met to the best of your professional ability. This includes the handling of all inquiries, complaints and feedback
Ensures that the Centre’s service standards are always maintained

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:
Health insurance
Paid time off
Provident Fund

Work Location: In person

📌 Operations Executive Mumbai
🏢 AKT Space
📍 Mumbai