Pay: Up to ₹20,000.00 per month

Job description:
Job Opening: Telemarketing Executive / Tele Calling Executive(Healthcare)

Organization: Tender Palm Super-Speciality Hospital

Employment Type: Full-Time, Permanent

Work Location: In Person - Lucknow

Shift:Night Shift and Morning shift on rotational basis

Job Summary

Key Responsibilities

Lead Conversion
Make outbound calls to patients/leads enquiring about OPD, IPD, diagnostics, and treatments.
Follow up on leads from social media, website, Google, WhatsApp, and marketing campaigns.
Provide accurate treatment information and guide patients through appointment booking.
Convert enquiries into confirmed consultations and procedures.

Inbound Patient Handling
Attend calls from domestic and international patients.
Provide explicit, qualified, and helpful responses.
Maintain proper documentation of all interactions.

Multi-Channel Communication
Ensure timely follow-ups and effective communication.
Coordinate with internal departments for smooth patient support.





Customer Service & Relationship Building
Understand patient concerns with empathy and patience.
Maintain a polite, confident, and positive communication tone.
Ensure high patient satisfaction and trust-building.

Work Schedule
Night Shift & Morning shift on Rotational basis

Language & Communication Requirements
Graduate (Any Stream) - Mandatory
Knowledge of MS Excel is must
Excellent written and spoken English (mandatory)
Fluent Hindi communication

Experience Required
Experience in Healthcare is must.
Experience in telesales, telemarketing, counselling, or healthcare front desk.
Healthcare industry experience will be preferred.

Eligibility Criteria
Comfortable handling high call volume
Patient, empathetic, and target-oriented

Job Type: Full time

Work Location: In person

Pay: Up to ₹20,000.00 per month

Work Location: In person

📌 Tele Marketing Executive Gomti Nagar
🏢 Tender Palm Hospital
📍 Gomti Nagar