Job Title: Customer Service Executive

Location: Marol, Andheri East, Mumbai
Industry: Fintech / BPO
Employment Type: Full time
Salary: Up to ₹20,000 per month

Job Summary

We are looking for enthusiastic and customer-focused Customer Service Executives to handle inbound and outbound customer interactions. The role involves resolving customer queries, providing product-related information, and ensuring a positive customer experience.

Key Responsibilities
Provide accurate information about company products and services
Resolve customer complaints in a qualified and timely manner
Maintain records of customer interactions and transactions
Escalate unresolved issues to senior team members when required




Ensure high levels of customer satisfaction and service quality

Required Skills & Qualifications
Excellent verbal communication skills (Hindi & basic English)
Prior customer service experience preferred (freshers can apply)
Ability to handle customers calmly and professionally
Basic computer knowledge
Willingness to work in a target-driven setting

Job Types: Full time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
Life insurance
Provident Fund

Work Location: In person

📌 Csr Customer Service Representative Andheri
🏢 Rojgar Group
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