Customer Service & Sales: Greet customers immediately upon arrival, understand their requirements, and provide product information or recommendations to boost sales.
Transaction Processing: Operate the point-of-sale (POS) system, cash register, or vending machines to process cash and card payments accurately.
Stock & Inventory Management: Receive deliveries, restock shelves/racks, and monitor inventory levels to ensure products are available.
Maintenance & Cleanliness: Keep the counter, display areas, and customer service areas clean, hygienic, and well-organized.
Product Knowledge: Maintain in-depth knowledge of products, services, and special offers to assist customers efficiently.
Order Fulfillment: Take, prepare, or package food, beverage, or retail orders for customers, including handling takeaway orders in food settings.
Complaint Resolution: Handle customer queries and complaints politely and efficiently, escalating to management when necessar