Key Responsibilities Patient Counseling & Conversion
Counsel patients for aesthetic and cosmetic surgical procedures through detailed, trust-building conversations.
Understand patient psychology, emotional motivations, insecurities, expectations, and pain points.
Identify patient concerns and position suitable treatment solutions with confidence and empathy.
Influence and guide patients toward informed treatment decisions and procedure commitment.
Build urgency and confidence by explaining procedure advantages, outcomes, recovery timelines, and transformation possibilities. Virtual / Telephonic Consultation
Conduct detailed telephonic and virtual consultations for patients hesitant to visit the clinic.
Understand patient concerns in depth and provide personalized treatment guidance over calls.
Build stronger trust, engagement, and emotional connection with prospective patients.
Increase patient confidence and improve consultation-to-clinic visit conversion ratios.
Present the clinic and treatment ecosystem professionally to enhance brand credibility.



Consultation Coordination
Coordinate consultations between doctors and prospective patients.
Ensure smooth patient movement from inquiry → consultation → surgery booking.
Maintain continuous follow-up with warm and cold leads to maximize conversion rates.
-Handle objections related to pricing, fear, recovery, family concerns, and treatment hesitation. Patient Relationship Management
Deliver a premium patient experience through personalized engagement.
Maintain confidentiality, professionalism, and emotional sensitivity during counseling. -Build long-term patient trust and retention. CRM & Reporting
Update CRM with lead status, counseling notes, follow-ups, and surgery conversion details.
Track consultation conversions, surgery closures, and revenue targets.
Submit daily and weekly performance reports.

Pay: From ₹180,000.00 per month

Work Location: In person

📌 Surgical Councellor Mumbai
🏢 The Esthetic Clinic
📍 Mumbai