Job Title: Customer Support Executive - International Voice Process

Job Location: Nagpur
Shift: Night Shift
Experience: Fresher / Experienced
Qualification: Any Graduate with positive communication

We are hiring Customer Support Executives for the International Voice Process. The role involves handling inbound/outbound voice calls, assisting customers with queries, and providing timely and accurate solutions while ensuring excellent customer experience. Will get Spanish language and voice & accent training from the company.

Key Responsibilities:
Handle customer interactions via voice calls professionally
Understand customer concerns and provide appropriate resolutions
Maintain accurate call logs and customer details in the system
Follow process guidelines and quality standards.

Required Skills:
Positive verbal communication skills
Customer-focused and problem-solving mindset
Ability to work in rotational shifts
Basic computer knowledge

Job Types: Full time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Voice Process Executive Nagpur
🏢 Abhinav Institute of Technology and Management
📍 Nagpur