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System Administrator
Full Time, Bangalore, India_

As a System Administrator,

Troubleshoot hardware, software, and other IT solutions:
Able to work any shift
Able to work on-call shifts as required
Able to work independently to support, break-fix hardware/software and other IT solutions

Has valuable communication and customer service skills:
Ability to communicate to all levels of management
Escalate incidents cases to appropriate teams when necessary
Ability to add, change or modify recent or existing reports
Document and discuss complex end user compute solutions in a easy language that is understandable at all levels both within and outside of ICT.
Ability to work effectively across departmental boundaries.

Design, develop, and/or update and implement team standards, processes, and documentation:
Monitor, correct, and report observed infractions of security policies and procedures
Assist in the design, develop, and/or update and implement team standards, processes,



and documentation
Manage system status, taking steps to improve performance, and reliability as directed and per established policies and procedures
Provide assistance to other technical teams (hands-on support)
Proactively provide high levels of ICT availability, performance monitoring, and capacity management, following ICT best practices and adhering to any company/department SLAs

Other:
This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required for this position. The employee may be asked to perform other duties and responsibilities, as necessary.

Competency and driving best practices:
Manage system status, taking steps to improve performance, and reliability as directed and per established policies and procedures
Provide assistance to other technical teams (hands-on support)
Proactively provide high levels of ICT availability,

📌 System Administrator Bengaluru (India)
🏢 BCD Travel Corporate
📍 India