6–8 years of relevant experience in handling service operations for equipment such as:
Diesel Generators (DG Sets)
Diesel Engines
Compressors
Industrial Equipment
Other similar mechanical / electrical equipment

Key Responsibilities
Manage and oversee the complete after-sales service operations.
Lead and manage a team of Field Service Engineers / Technicians.
Plan and coordinate field service activities and customer visits.
Ensure timely resolution of customer complaints and service requirements.
Monitor preventive and breakdown maintenance activities.
Maintain robust relationships with customers and provide effective technical support.
Coordinate with customers, service engineers and internal teams for smooth service execution.
Monitor service quality, turnaround time and customer satisfaction.
Manage service-related documentation, reports and performance tracking.





After-Market Business The candidate should be capable of driving and developing the after-market business, including:
Service contracts / AMC
Spare parts sales
Service revenue generation
Customer retention and repeat business
Identifying recent service and spares opportunities
Increasing revenue from the existing customer base

Pay: ₹45,000.00 - ₹55,000.00 per month

Advantages
Flexible schedule
Health insurance
Leave encashment
Life insurance

Application Question(s)
What is your current salary?
What is your Expected salary?
How many years of experience do you have in service operations?
Which equipment have you handled?

Diesel Generators (DG Sets)

Diesel Engines

Compressors

Other industrial equipment
How many Field Service Engineers / Technicians have you managed directly?

Work Location: In person

📌 Service Engineer Surat
🏢 KHODAL TRADERS
📍 Surat