Job Summary

Key Responsibilities
Assist clients with service requests related to environmental testing (air, water, soil, etc.)
Coordinate with internal teams (lab, field staff, logistics) for sample collection and report delivery
Maintain records of customer interactions and update internal systems
Provide regular updates to clients regarding their service status
Handle basic customer complaints and escalate complex issues when required
Ensure timely communication and a positive customer experience
Support senior team members in day-to-day operations

Eligibility Criteria
Bachelor’s degree in Science, Environmental Studies, Commerce, or any related field

Required Skills:
Positive verbal and written communication skills
Robust willingness to learn and adapt
Basic problem-solving skills
Ability to manage time and handle multiple tasks
Positive attitude and customer-focused mindset

Job Types: Full time, Permanent, Fresher

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Customer Support Executive Thane
🏢 Envirocare lab
📍 Thane