Role & responsibilities
Design, configure, develop, and implement solutions on the ServiceNow HRSD platform.
Work extensively on HR Case Management, HR Services, HR COEs, Employee Center, and Lifecycle Events.
Develop and configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs, Notifications, and Data Policies.
Configure and customize HR Services, HR Catalog Items, Record Producers, HR Tasks, and HR Workflows/Flows.
Work on employee lifecycle processes such as Onboarding, Offboarding, Transfers, and other employee journeys.
Develop integrations between ServiceNow HRSD and third-party HR systems using REST/SOAP APIs and IntegrationHub.
Troubleshoot production issues, perform root-cause analysis, and provide technical solutions.




Follow ServiceNow development best practices and ensure solutions are scalable, secure, and maintainable.
Participate in requirement gathering, technical design, development, testing, deployment, and post-production support.
Collaborate with business stakeholders, functional consultants, and other technical teams.

Preferred candidate profile
Experience with Employee Center / Employee Center Pro.
Experience with HR Integrations and third-party HR systems.
Knowledge of Now Assist / AI capabilities in HRSD.
Experience working in Agile/Scrum settings.

Certifications: CSA, CAD is must, CIS is valuable to have

📌 Servicenow Developer Bengaluru
🏢 kanini software solutions
📍 Bengaluru