Job Title: Front Office Executive - Patient Experience
Background Preferred: Hospitality, Airline, or Luxury Service
Salary Range: ₹15,000 to ₹30,000 per month
Work Type: Full-time | 6 days/week | In office
Location: Dr. Bhasin’s Path Lab - Delhi NCR

About Dr. Bhasin’s Lab

Dr. P. Bhasin PathLabs (P) Ltd. is a trusted standalone diagnostic center in Delhi NCR, known for precision, compassion, and 24x7 patient-centric care. We combine medical excellence with high-touch service, offering a comprehensive suite of diagnostic solutions under one roof. With a reputation for quality and integrity, our lab is a preferred diagnostic partner for patients, doctors, and institutions alike.

Role Overview

We are looking for a polished and empathetic Front Office Executive to be the face of our lab for walk-in patients and attendants. This role is ideal for professionals from hospitality, airline, or luxury service backgrounds—especially those looking to migrate into the healthcare industry while continuing to deliver high-touch service in a meaningful, patient-centric environment.





Key Responsibilities
Greet all patients and visitors warmly; manage check-ins and first impressions
Handle patient registration, appointment coordination, and billing processes accurately
Support elderly, anxious, or walk-in patients with calm empathy
Coordinate special cases such as home collections or priority/VIP patients
Tactfully handle premium and escalated service cases
Maintain personal grooming, front desk hygiene, and qualified decorum
Collaborate closely with CCEs, shift TLs, and phlebo team for smooth day-to-day flow

Requirements:
Minimum 2 years of experience in hospitality, airline check-in, or luxury service desk:
Solid communication in English and Hindi; polished appearance and confident demeanor
Skilled in guest handling, soft skills, and service under pressure
Interest in transitioning into the healthcare sector while continuing service excellence
Comfort

📌 Front Office Executive Greater Kailash
🏢 DR P BHASIN PATH LABS
📍 Greater Kailash