PFB the JD:
Handle inbound and outbound customer calls in a skilled and courteous manner. Handle query resolution efficiently through chat and call channels. Maintain accurate records of customer interactions and transactions. Resolve customer complaints and escalate complex issues to the relevant department. Coordinate with other teams to ensure smooth order processing and delivery. Update customers with product information, order status, and promotional offers.
Regards,
Meenakshi
Pay: ₹10,825.82 - ₹20,000.00 per month
Advantages:
Commuter assistance
Provident Fund
Work Location: In person
📌 Customer Support Representative Indore
🏢 SourceTrace Consulting
📍 Indore
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.