Job Overview

We are seeking an organized and customer-focused General Duty Officer to manage front-desk operations and patient flow for our Outpatient Department (OPD). Working closely with our attending doctor and MIS Executive, you will ensure a seamless experience for every patient—from registration to consultation completion.

Key Responsibilities
Patient Desk & Vitals Intake
Manage patient check-ins and maintain an orderly waiting area.
Record basic patient physical parameters, including height, weight, and BMIcalculations, prior to consultation.
Support to MIS Executive
Assist the MIS Executive in completing digital/manual registrations.
Support the accurate issuing registration slips and prescription sheets.
Assist in updating daily patient logs in the management system.
OPD & Doctor Coordination
Serve as the main point of contact between patients and the attending doctor.




Manage the consultation queue to ensure minimal wait times and smooth patient movement into the OPD room.
Coordinate directly with the doctor regarding patient sequence, emergency cases, or specific assistance required during clinics.
General Duty & Facility Coordination
Address patient inquiries in a polite, qualified, and empathetic manner.
Coordinate across facility staff to keep the OPD counter and waiting area organized, clean, and effective.

Key Qualifications
Education: High School / Higher Secondary or Graduate in any discipline.
Experience: Prior experience in clinic operations, OPD management, or front-desk coordination is preferred.
Skills: Basic computer literacy, solid communication skills, and a friendly, patient-centric approach.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Staff Nurse Gurugram
🏢 Society for Action in Community Health
📍 Gurugram