Head - Business Operations, Digitalization & AI

Location: Vadodara, Gujarat

Employment Type: Full time

Department: Business Operations & AI

Reports To: Co-Founder
ABOUT SMART NODE_

Smart Node is one of India’s fastest-growing home automation companies, headquartered in Vadodara. We design, manufacture, and deliver intelligent living solutions across hardware, firmware, software, and customer experience all under one roof.

With a growing team of nearly 120 people, Smart Node is building a category-defining lifestyle technology brand focused on making homes smarter, simpler, and more intuitive.
THE OPPORTUNITY_

As Smart Node scales, the need for stronger operational visibility, process standardization, digitalization, and AI-driven decision-making has become a strategic priority. This role sits at the intersection of business operations, analytics, technology, and execution.
KEY RESPONSIBILITIES_
Business Analytics & MIS
Design and manage leadership dashboards for sales, operations, production, finance, and business KPIs




Build structured MIS reporting systems for faster and data-driven decision-making
Improve reporting visibility, accuracy, and business insights across departments
Identify data gaps and coordinate with teams to improve reporting discipline
AI Identification & Deployment
Map business processes and identify opportunities for AI-driven automation
Coordinate with Product, Tech, and Operations teams for AI implementation initiatives
Evaluate and deploy AI tools across workflows including support, operations, sales, HR, and reporting
Track adoption, operational impact, and measurable outcomes from AI initiatives
ERP Optimization & Digitalization
Take ownership of Smart Node’s ERP workflows, process mapping, and operational improvements
Identify system gaps, inefficiencies, and digitalization prospects
Coordinate ERP enhancements and recent module implementations with the Engineering team
Improve ERP adoption

📌 Head Business Operations, Digitalization & Ai Vadodara
🏢 SmartNode
📍 Vadodara