Customer Technical Support Engineer (Surat)

Customer Technical Support Engineer (Surat)

14 Sep
|
Important Group
|
Surat

14 Sep

Important Group

Surat

Title : Technical Support Engineer - CS


Experience : 1 to 3 Years


Location : Surat, Gujarat (Onsite)




Responsibilities:


- Serve as a technical point of contact for client escalations

- Collaborate with the dev team to design & deploy solutions

- Troubleshoot issues across frontend, backend, mobile, and Unity -based platforms

- Assist in onboarding, integration, and technical walkthroughs for clients.

- Ensure timely resolution of issues and drive customer satisfaction




Required Technical Skills:

- Knowledge on React, Javascript, Java, Android, Unity, Python, Flutter




Required Soft Skills:

- Robust communication and interpersonal skills

- Educational background in Computer Science or related field (mandatory)

- Willingness to work in Night Shift to support US -based clients

- Ability to translate technical concepts to non -technical stakeholders

- Proactive, solution -oriented mindset




📌 Customer Technical Support Engineer (Surat)
🏢 Important Group
📍 Surat

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