Key Responsibilities:
Handle day-to-day backend operations and verification-related activities.
Receive and process cases assigned through email, software, and internal systems.
Coordinate with Field Verifiers, Team Leaders, Supervisors, and clients for case completion.
Verify and update case details accurately in the system.
Monitor pending cases and ensure completion within the required TAT.
Review verification reports and supporting documents for completeness and accuracy.
Follow up with Field Executives for pending or incomplete cases.
Maintain daily case status, MIS reports, and other operational records.
Escalate discrepancies, delays, and critical issues to the Team Leader/Supervisor.




Ensure all client-specific SOPs and process guidelines are followed.
Handle client emails and provide timely responses wherever required.
Maintain confidentiality of customer and client information.

Required Skills:
Positive communication and coordination skills.
Basic knowledge of MS Excel and MS Office.
Valuable typing and data-entry skills.
Ability to handle multiple cases and meet TAT.
Attention to detail and accuracy.
Ability to work effectively in a team.
Basic email drafting skills.

Working Hours: 9:30 AM onwards

Employment Type: Full time

📌 Back Office Executive Chennai
🏢 Vee Gee
📍 Chennai