Role & responsibilities
Manage a team of Process Associates and Senior Associates handling invoice processing and mapping.
Ensure invoice details are accurately mapped and accounted for within defined SLAs.
Monitor invoice data quality and drive improvements in accuracy, TAT and productivity.
Coordinate with Supply Chain, Catalog, Warehouse, Payment and Vendor Management teams to resolve invoice and vendor payment-related issues.
Develop and implement processes to prevent recurring issues and improve operational efficiency.
Plan and allocate work, monitor team utilization and ensure accurate maintenance of records.
Mentor, train and provide constructive feedback to team members.
Prepare daily, weekly and monthly reports and perform detailed analysis of invoice mapping and payments.
Track and manage key operational metrics including TAT, accuracy and quality.
Work with the development team to identify prospects for process automation and improve operational efficiency.





Preferred candidate profile
Graduate in any discipline; preferably from a Finance, Commerce or Business background.
Experience in invoice processing, finance operations, accounts payable or vendor payments.
Solid data analysis and data interpretation skills.
Experience in managing teams and working with SLA-driven operations.
Strong operational orientation with a focus on TAT, accuracy, quality and productivity.
Positive stakeholder management and communication skills.
Strong problem-solving and process improvement mindset.
Ability to handle team training, mentoring, performance management and conflict resolution.
Comfortable working closely with cross-functional teams to resolve operational issues.
Candidates with experience in process automation or working with technology/development teams will be preferred.

📌 Team Lead Invoice Processing Bengaluru
🏢 Jumbotail Technologies
📍 Bengaluru