· Listening to and understanding the dealer’s requirements.
· Provide product / service details to dealers.
· Using front end empowerment Website as authorized to provide correct information.
· Book order form dealer as per requirement
· Capture correct information where ever required.
· Prepare daily Stock and sales related reports
· Timely and accurate capturing all the information given by/to the customer.
· Staying current with knowledge of products/ processes & services offered by the client.· Ensure full adherence to all the quality parameters. · Cooperate with other Team members, SMEs and Team Leaders.· Ensure 100% adherence to schedule.· Escalating the call to the team leader / manager, wherever desirable
Key Competencies: Awareness on banking and banking products Valuable communication skills, have pleasing telephone etiquettes, Customer focus, and willingness to learn, ----------------------------------------------------------------------------------------------------------------------------------
LANGUAGE SPECIFICATION: Speak, Read & Write T/H/E
📌 Customer Care Executive Hyderabad (India)
🏢 Acutementors India Private
📍 India
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