Position: Service / Customer Care Executive

Job Location: Ahmedabad

Job Responsibilities:
Handle customer inquiries, complaints, and service requests.
Coordinate with the Service & Technical team for issue resolution.
Schedule and follow up on service visits.
Communicate service updates, timelines, and resolutions to customers.
Maintain customer complaints, service reports, and follow-up records.
Coordinate for spare parts/service requirements with internal teams.
Ensure timely response and customer satisfaction.
Take regular feedback and maintain positive customer relationships.

Required Skills:
Positive communication and customer-handling skills.
Basic technical understanding.
Valuable follow-up and coordination skills.
MS Office / Excel knowledge.
Problem-solving attitude.

Qualification: Graduate / Diploma preferred.

Experience: 0- 1 years in Customer Care, Service Coordination, or similar role.

📌 Customer Care Executive Ahmedabad (India)
🏢 Innovative Flexotech
📍 India