JOB DESCRIPTION

Position: Ticketing, MICE, Reservation & Operations Executive

Company: STG Journey India Pvt. Ltd.

Location: Gurgaon, Sector 48

Department: Operations

Employment Type: Full time

Experience: 1–4 Years

Job Summary

STG Journey India Pvt. Ltd. is looking for an experienced and responsible Ticketing, MICE, Reservation & Operations Executive to manage travel bookings, ticketing, hotel reservations, MICE arrangements, and day-to-day travel operations.

Key Responsibilities
Handle domestic and international flight ticket bookings, cancellations, re-issuance, and amendments.
Manage hotel reservations, confirmations, amendments, and cancellations.
Coordinate MICE groups, including hotels, transfers, sightseeing, events, and other travel arrangements.
Coordinate with clients, hotels, airlines, DMCs, transporters, and other vendors.
Manage end-to-end travel operations and ensure smooth execution of bookings and services.
Prepare itineraries, booking confirmations, and other travel-related documents.




Handle last-minute changes and resolve operational issues efficiently.
Maintain accurate booking records and ensure timely follow-ups.
Ensure excellent coordination between clients, vendors, and internal teams.

Required Skills
Valuable knowledge of Ticketing, MICE, Reservation, and Travel Operations.
Strong communication and coordination skills.
Good follow-up and vendor management skills.
Ability to manage multiple tasks and work under pressure.
Solid problem-solving and customer-handling skills.
Knowledge of MS Office, especially Excel and Word.
Knowledge of GDS systems such as Amadeus, Galileo, or Sabre will be an added advantage.

Qualification
Graduate in Travel & Tourism, Hospitality, Hotel Management, or a related field.
Candidates with relevant experience in Corporate Travel / MICE / Travel Management Companies will be preferred.

📌 Reservation Executive Gurugram
🏢 Stg Journey India Private
📍 Gurugram