NIGHT SHIFT ONLY

- Make outbound calls to potential and existing clients to introduce and explain our services.

- Clearly communicate value propositions and service benefits in fluent, confident English.

- Handle inbound inquiries and provide relevant information to clients.

- Maintain accurate call logs, customer details, and follow-up schedules in CRM.

- Schedule appointments or connect leads to the sales team when required.

- Achieve daily/weekly/monthly calling and lead generation targets.

- Follow up on leads and nurture them until conversion.

- Maintain a positive, helpful, and qualified tone in all communications.

Requirements

- Strong command over spoken and written English (neutral or clear accent).

- Minimum 1 year of experience in customer service, or a similar role.

- Confident phone presence and ability to engage clients in conversation.

- Excellent listening, persuasion, and interpersonal skills.

- Basic computer literacy (MS Office, email, CRM tools).

- Ability to work independently and meet deadlines.

📌 Client Support Associate (India)
🏢 Important Business
📍 India