100% SERVICE JOB INHOUSE OR AT CLIENT PLACE

TWO WHEELER MUST

TWO WHEELER LICENCE MUST

LOCAL KNOWLEDGE OF DEMOGRAPHY & GEOGRAPHY WOULD BE ADDED ADVANTAGE.

· First-Time Fix Rate (FTFR): Diagnosing and repairing equipment successfully on the initial visit without needing a follow-up call.

· Customer Satisfaction (CSAT): Maintaining positive client relations, transparent communication, and skilled conduct during in office visits.

· Response and Resolution Time: Responding to dispatches and completing service calls within the agreed-upon Service Level Agreement (SLA) timeframes.

· Preventative Maintenance Compliance: Completing scheduled routine checks and servicing on time to prevent sudden equipment failures.

· Accurate Documentation: Submitting timely service reports, parts usage logs, and work orders after each job.

· Safety and Compliance: Following all workplace safety rules, driving safely, and handling tools or hazardous materials correctly.

📌 Service Technician Ramnagar (India)
🏢 KABSON FIRE FIGHTER
📍 India