KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Hosting Data Analyst/Litigation Support Analyst. The candidate will have some experience using E-Discovery tools, and Microsoft Office, specifically Microsoft Excel. This position does not require any license or certification in order to be considered.

Remote, work from home chance.

Responsibilities:
Work as part of a team, candidate will be required to occasionally work with departments outside of their own, such as Engineering, Application, IT and Project Management teams
Extract, transform and load data to hosted platforms via custom plugins or flat files
Support our customer base through superior customer service, this will include providing technical assistance via telephone, email and screen-shares on various tasks/requests
Account creation and send invitations to end-user(s), occasionally follow-up with a platform walkthrough should it be requested




Creation of databases and establishing permissions for customer use prior to providing credentials to those customers
Investigate client inquiries on their matters concerning printing, search results/creation, technical issues, etc.
Pick up tasks from internal task system, while adhering to internal SLA’s (service-level agreement)
Attend team meetings and company town-halls

Qualifications
Bachelor's degree or professional experience (3+ years)
Solid knowledge/working experience of E-Discovery tools, especially, Relativity
Knowledge of Microsoft Office; specifically, Microsoft Excel
Solid attention to detail, while managing multiple tasks
Critical thinking skills and ability to retain complex work direction
High technical aptitude or the ability to learn quickly
Ability to work in a fast-paced environment
Excellent verbal and written communication skills

Why You will Love Working for KLD
At KLD we invest in employees and their families by

📌 Litigation Data Analyst Bikaner
🏢 KLDiscovery
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