We’re looking for high-calibre customer experience specialists who can navigate conversations with confidence, handle escalations with composure, and represent a global brand with professionalism.
Location: Sector 3, Noida
Compensation: Up to 30,000 CTC/month
Open Positions: 100
Joining: Immediate Joiners Preferred
Shift Type - IST Indian Shift hours ( Day Shift only )
What we’re looking for
Graduates with 1+ year of BPO/Call Centre experience
1+ year of experience in Social Media / E-commerce processes like — Amazon, Flipkart, Myntra, Swiggy, Zomato, etc.
Solid command over social media escalations, customer concerns & complaint resolution
The maturity to handle negative feedback diplomatically while protecting brand reputation
Working knowledge of LinkedIn, Instagram, Facebook & X (Twitter)
Excellent written and verbal communication
This isn’t merely about answering customers. It’s about owning conversations, resolving friction and creating an experience that strengthens the brand.
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